Shipping policy
ROGIT delivers to every state in the US, which includes Alaska, Hawaii, and Puerto Rico. At this time, we do not offer international shipping.
Processing Time
It typically takes 1–3 business days (Monday–Friday, not counting holidays) to process your order. As soon as your order leaves our facility, we will send you an email with your tracking details.
Shipping Options
- Standard (7-14 business days): $15
The delivery estimates are given in business days and exclude weekends and holidays. Every order comes with tracking included.
Order Tracking
When your order is shipped, we will email you the tracking number. You can then check the status of your package on the carrier's site (USPS, UPS, FedEx, or whichever carrier is assigned).
Delays
We make every effort to stick to the expected delivery windows, but sometimes there are delays because of carrier problems, weather, or a high number of orders. Should your order be significantly late, reach out to us at support@rogit.shop and we will look into it with the carrier.
Incorrect Address
Make sure to verify your shipping address during checkout. If you give us an incorrect address, we cannot be held responsible for the shipment going to that address. If you catch a mistake, get in touch with us right away and we will do our best to correct it before your order ships.
Lost or Damaged Packages
If your package gets lost in transit or arrives damaged, contact us within 48 hours of the delivery date (or the expected delivery date) at support@rogit.shop. We will cooperate with the carrier to sort out the problem and, when appropriate, send a replacement or issue a refund.